Privacy Policy
At PIA Evolution and Creative Freedom Coaching your privacy is important to us.
This policy outlines how we collect, use, store and protect your personal information in alignment with Australian privacy laws.
1. What We Collect
We may collect personal information such as:
- Name, email address, phone number.
- Payment details (via secure third-party systems like Stripe or PayPal).
- Information you share during coaching sessions, surveys, or emails.
- Website activity via cookies or analytics tools.
We only collect information directly from you, with your consent.
2. Why We Collect It
We collect your information to:
- Provide coaching services and digital products.
- Deliver email updates, course content and resources.
- Improve our offerings and customer experience.
- Respond to enquiries and support requests.
- Comply with legal obligations.
You can unsubscribe or opt out of marketing at any time.
3. How We Store & Protect It
Your data is stored securely in password-protected platforms such as:
- Mailchimp (email delivery)
- Stripe/PayPal (payment processing)
- Optima Funnels (customer journey and automation)
We do not sell, rent or trade your data. Access is limited to authorised personnel only.
4. Third-Party Services
We use trusted third-party platforms (like Zoom, Stripe, Optima Funnels, Google and Meta) to deliver our services. Each provider has their own privacy policy and complies with relevant security standards.
5. Your Rights
You may:
- Request access to the personal data we hold about you.
- Ask us to update or delete your information.
- Withdraw consent to marketing emails at any time.
To make a request, email us at: hello@piaevolution.com
6. Cookies & Analytics
Our website may use cookies or tracking tools to monitor traffic and improve usability. You can control cookie settings through your browser.
7. Changes to this Policy
We may update this policy to reflect changes in our practices or legal obligations. We’ll notify you via email or website if we do.
Contact Us
If you have any questions about how we handle your data, reach out anytime at: hello@piaevolution.com